A good start
with clear answers.
Things to think about while managing your business or finding some time for yourself.
16 questions
How do I add my business, when will it go live?+
Create a business account in the mobile application; Send your application by adding your information, location and required documents. Follow the review result. After approval, complete the service, personnel and working order and publish your profile.
When does the free tier start?+
The first 2 months of free usage starts when your business profile goes live. Afterwards, you can continue through subscription options. Current conditions are shown in the app.
If I have three staff, can three appointments be made at the same time?+
Each staff member's calendar is evaluated separately. Separate appointments may be possible at the same start for different personnel who can provide the service and are available at that time. The same staff's occupied hours cannot be re-selected.
How to arrange 1 hour for astroturf pitch and 45 minutes for maintenance service?+
You enter the duration of each service separately. You can leave the starting interval automatic according to the service period or choose an interval suitable for your business. If you want, you can add preparation time between appointments.
Can I add the phone appointment here?+
Yes. Select customer name, service, personnel and appropriate time with Add appointment manually from the calendar. Registration consists of approved; No customer account is created and no phone notification is sent to this manual registration.
Does adding an appointment with a microphone create an automatic recording?+
No. What you say is put into form; Selection is requested for unspecified service, staff or hours. You check the final summary and press the save appointment button. Voice recognition quality depends on the device and environment.
What happens if I approve a request by mistake?+
A final confirmation is asked before approval or rejection. To change the finalized business decision, you can create a support request from the relevant appointment.
How do I know if the customer has confirmed his arrival?+
A Confirmed badge appears next to the approved request. You can also see the customer's arrival confirmation in the request detail. Confirmation is not a guarantee of participation; It helps you plan.
What can I do if the client does not show up for his appointment?+
When the appointment time comes, you can enter an Arrived record, and after the appointment is over, you can enter a Not Arrived record. The transaction requires confirmation. Late cancellation and no-show records may be included in the appointment accountability process; Customer objections can be reviewed through support.
Does the free time announcement go to everyone?+
No. Announcements are evaluated through relevant favorite notifications and news requests appropriate to service, date and time range. Phone notification requires device permission and saved notification link.
Will past amounts be lost when the employee's name is changed?+
No. Personnel are tracked with their fixed ID. Editing the name does not convert past appointments and service amounts to a new employee. You must create a separate record for new personnel.
Can other businesses see my customer notes?+
Business-specific customer notes are kept only for your own business. It is not opened to the view of the customer and other businesses. Be careful not to write unnecessary sensitive information.
Is the amount in the summary my net profit?+
No. The amount shown is the recorded service fee for completed appointments. It is not a collection, expense, tax or net profit account.
Does the business need a separate application?+
Customer and business experiences are delivered in the same app with different account roles. In your business account, you use the claims, calendar, business information, and summary fields.
How do customers get directions to my business?+
They can use the Get directions option from the map location on their profile. As a business, you must enter your address and map marker correctly. Travel time and route depend on the mapping service used and current conditions.
Is there an automatic reminder via WhatsApp?+
Currently, reminders work with app notifications. WhatsApp automation is a separate integration proposition; is not active yet. Automatic sending will not be opened without customer consent, message templates and service cost evaluation.
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Isn't the answer you're looking for here?
For problems regarding your account or a specific appointment, you can write to the Support section in the application.
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